our customers

LGMA


“LGMA Queensland has only been using Neverfail for the past 6 months but already has realised that Neverfail is a reliable and professional service provider.”

Tony Wehlow
Chief Executive Officer
LGMA Queensland

Stable on the Strand

"Not only do you have a top product, but the staff who work in your business are exceptional.  I cannot fault the service given from those who answer the phone to the driver who delivers water.  I personally thank your driver who I believe is a person with a real commitment to service of your customers and the best worker I have met for a long time."

Julie Morrison
STABLE ON THE STRAND
COMBINED CHURCHES

Sacred Heart College

"Providing spring water is one of those services that on the surface may appear to be an unnecessary cost, but in fact we're quite confident that it helps improve productivity and even contributes to driving down workers compensation costs.  We all know how keeping well hydrated is essential for good health, but within the school environment providing an abundance of good quality drinking water is essential for maintaining optimal 'voice care' amongst our teaching staff.

We view the supply of Piccadilly spring water as an integral part of the overall services that we provide for our staff and students...and if in turn, this service contributes in some small way to our college becoming the 'desired learning institution' for prospective students and their parents and helps us to become an 'employer of choice' amongst existing and prospective staff..then we see it as money well spent."

Peter McCabe, Business Manager
SACRED HEART COLLEGE

Holy Family Catholic School

"We have been impressed with Piccadilly's professional, 'nothing's too hard' approach providing cool, clean and safe drinking water in each classroom and we're pleased with the package that they have tailored for our school.  Their brand has a strong reputation in this state and with the company's commitment to quality; we are more than comfortable with them taking care of all our spring water needs."

Kerry White, Principal
HOLY FAMILY CATHOLIC SCHOOL

Scottish Pacific

"Our company joined Neverfail towards the end of last year and since then the service has been fantastic.  The drivers are always friendly and have a smile on their face when they arrive and always ensure that what we have ordered is put where it needs to go.

When ringing customer service or logging a request for an invoice via the Internet the team are always friendly, informative and very helpful and most of all, always send or get back to us straight away on the request that we have put forward."

Sarah Hendley
SCOTTISH PACIFIC

Metso Minerals

"We moved to Neverfail Springwater after relying on a filtration system throughout our offices and warehouses.  We found the water coolers to be compact and took up minimal space.  The fact that they were portable allowed us to place them in locations which were easily accessible to our staff.  Time was no longer wasted walking to the plumbed in filtration system and as a result productivity increased."

Tanya Rathbone
METSO MINERALS

Toll Logistics

"Working in a business that is involved in all major transport codes and warehousing, it is important to offer flexible water solutions on site.  Here at Toll, we find that providing Neverfail Springwater to our staff is helping us meet out OH & S requirements and keeps our team well hydrated and alert, and subsequently has improved productivity.

We use Neverfail as our national provider of spring water and find the Neverfail product, service and quality fantastic.  It is all about people and Neverfail management and staff are exceptional in providing service and success."

Steve Innes, National Route Manager
TOLL LOGISTICS

The Cash Store

"I feel it's important to have spring water for our customers because the added convenience makes our customer service exceptional, which is what we're all about.  Neverfail is of great benefit to our staff also as I believe spring water to be the most healthy drinking water option.

I have found Neverfail's service to be exceptional, the representatives are easy to talk to and the response to running out of cups was really quick making doing business with Neverfail a pleasure".

Lana Bahri, Regional Manager
THE CASH STORE

Metricon Homes

"We were concerned about a reliable invoicing system.  Being a large Company looking after our staff is paramount and we want to ensure they get the very best, but we also need the companies we choose to be organised and reliable and we’ve found Neverfail to be all of the above.”

Samantha Harris
METRICON HOMES

Hyatt Regency Coolum

"As Purchasing Manager at the Hyatt Regency Coolum for the past 5 years I have used Neverfail Springwater as our sole supplier for bulk 15litre drinking water. Neverfail SpringwWater has supplied water to Hyatt Regency Coolum now for a total of 8 years.

In this time I have found their quality and service to be exceptional. Our current Sunshine Coast distributor, Gary Christie, has shown us to be prompt and courteous to all our requirements and will on request deliver out of hours to suit our guest requirements and demands.  Water dispensers supplied by Neverfail Springwater are exchanged on request to ensure both product and dispensers are in good condition.  Therefore, I have no hesitation in recommending Neverfail Springwater bulk water to new and existing customers."

Greg Bold, Purchasing Manager
Hyatt Regency Coolum

Wizard Home Loans

"We use Neverfail Springwater in the office and find the product, service and quality is truly outstanding.  It's all about people and the Neverfail management and staff are exceptional in providing service and success.

Our clients thoroughly enjoy the refreshment of having natural spring water provided to them during their time at Wizard.  Our own staff enjoy the convenience of not having to leave the office during the day to buy a drink which makes them more productive."

Ross Le Quene, Principal
WIZARD PARRAMATTA

Denyer Constructions

"In the building industry it is vital to have easy access to water.  Refreshment and hydration is an important part of our workplace practice.  We have chosen Neverfail as our provider of spring water at work and also use it at home.

It is reassuring not to have to worry about a simple but vital product like water.  Our deliveries are automatic and it is never a problem to adjust our water deliveries to suit our requirements."

Craig Denyer
Denyer Constructions

Cement Australia

"Our company has created last minute challenges for Neverfail and they have always met these challenges. Neverfail has created a high standard of service both in supply and customer service."

Shane Hazeldine, Supply Manager
CEMENT AUSTRALIA

Queensland Energy

"Our business goes through extremes with very little notice. One day we have 80 people, the next 300 plus working all shifts. But Neverfail are there to service our needs at short notice."

Bill Campbell, Supply Coordinator
QUEENSLAND ENERGY RESOURCES